LEGAL
Privacy Policy
Effective Date: [Month] [Day], 2026 · Replaces all prior Privacy Policies posted on justmy.com
DRAFT — new policy covering apps & AI features, pending attorney review before publishing
This Privacy Policy explains how JustMyCities, Inc. (“JustMy,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use justmy.com, our local market sites (including JustMyMemphis and other markets as they launch), the JustMy mobile and web applications, Biz OS and our other business dashboards, AskSKY! and our other AI-powered features, and everything else we refer to as the “Service” in our Terms of Service. This policy should be read together with that Agreement.
Information We Collect
We collect information in a few different ways: what you give us directly, what we collect automatically as you use the Service, and what we receive from other sources.
Information you give us
- Account & profile information — name, email address, phone number, password, and, for a business or organization profile, your business name, address, category, and the content you add to it.
- Content you submit — articles, comments, photos, prize submissions, event listings, and anything else you post, upload, or publish through the Service.
- Payment information — when you purchase a paid plan, our payment processor collects your card or bank details on our behalf; JustMy does not store full card numbers on its own servers.
- Communications — information you provide when you contact support, respond to a survey, or otherwise write to us.
Information we collect automatically
- Usage data — pages and features you use, searches and questions you ask, articles you read, links you click, and the actions you take (for example, sharing, referring, or redeeming a credit).
- Device & log data — IP address, browser type, operating system, device identifiers, and crash or performance logs.
- Location data — your approximate location based on IP address, and your precise device location if you grant that permission in our mobile app, so we can show you local news, events, and businesses relevant to where you are.
- Cookies & similar technologies — see Cookies & Advertising below.
Information we receive from other sources
We may receive information about you from business partners, sponsors, referral partners, public records or civic data sources used in our local news coverage, and from third-party login providers if you choose to sign in that way.
How We Use Information
- Provide, maintain, and personalize the Service, including showing you local news, events, and businesses relevant to your market;
- Operate your account and any business or organization profile you manage;
- Process payments and manage subscriptions;
- Power AI Features such as AskSKY! (see below);
- Run promotions and contests, including Win with Sky! and the Prize Closet, and track entries, referrals, and credits;
- Send you service messages, respond to support requests, and, where you've agreed to receive them, marketing messages;
- Measure and improve the Service, including through analytics and testing;
- Detect, investigate, and prevent fraud, abuse, and security incidents; and
- Comply with legal obligations and enforce our Terms of Service.
AI Features & AskSKY!
When you ask AskSKY! a question, or use another AI-powered feature of the Service, we collect the input you provide (your question, prompt, or uploaded material) along with contextual information such as your market, account type, and relevant usage history, so AskSKY! can generate a useful response.
- Your inputs and the AI's responses may be processed by JustMy and by third-party AI providers we use to power these features.
- Except where we tell you otherwise or applicable law requires otherwise, we may use your inputs and the resulting interactions to maintain, improve, and train JustMy's own services. We are not able to offer a way to exclude a specific conversation from this use today; if that changes, we'll update this section.
- Please don't share confidential information, sensitive personal information, or information about someone else that you're not authorized to share, in a question or prompt to an AI Feature.
- AI Features are not a substitute for professional legal, medical, financial, or other expert advice, and any information AskSKY! gives you about local civic matters, news, or safety should be independently verified — see our Terms of Service for more on this.
Mobile Apps
Our mobile apps may request permission to access device features, which you can grant or deny through your device settings:
- Location — to show local news, events, and businesses near you;
- Camera & photos — to let you upload images to a profile, article, or prize submission;
- Push notifications — to send briefings, alerts, and updates you've opted into;
- Contacts — only if you choose to use a feature that invites or refers someone you know.
Declining a permission may limit the related feature, but the rest of the app will continue to work.
Data Retention
We keep personal information for as long as your account is active and as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where we're required or permitted to keep it longer (for example, payment records for tax purposes, or content needed to resolve an active dispute).
Your Choices & Rights
- Access, correct, or delete the personal information in your account by updating your profile settings or contacting us at the email below.
- Opt out of marketing emails using the unsubscribe link in any marketing message; you'll still receive service-related messages about your account.
- Manage notifications through your account or device settings.
- State privacy rights — depending on where you live, you may have the right to know what personal information we've collected about you, request its deletion, correct it, or opt out of certain sharing or targeted advertising. You can exercise these rights by contacting us at the email below; we will verify your request before acting on it.
Children's Privacy
The Service is available only to individuals who are at least 13 years old, consistent with our Terms of Service. We do not knowingly collect personal information from anyone under 13. If we learn that we've collected personal information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at the email below.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You're responsible for keeping your account credentials confidential.
International Users
JustMy is based in the United States, and the Service is operated from and directed at users in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.
Third-Party Links
The Service may link to or feature content from websites and services we don't operate, including sponsor and business websites, social media platforms, and news sources. This Privacy Policy doesn't apply to those third parties, and we encourage you to review their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll post the updated policy here and update the effective date above; where required by law, we'll provide additional notice. Your continued use of the Service after a change is posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise any of the rights described above, contact us at privacy@justmy.com.